Services

Consulting service ........Read more

I. Food & Beverage management consulting & set-up/reset-up:

1. Food & Beverage concept development consulting ....Read more

- Build-up the management system for independent restaurant & chain

- Hotel & restaurant classification of VN....Read more

2. Build-up the Food & Beverage operation manual (Standard Operating Procedure - SOP) including:

- Restaurant , main service bar, lobby bar, banquet bar, room service, conference & banquet (inside & outside catering)

- Club & entertainment

3. Restaurant, bar & kitchenwares consulting

4. Manpower providing (Managers & Chefs)

5. Providing the data of standard operating procedure (SOP/VTOS)

6. Food & Beverage service training according to Vietnam Tourism Occupational Skills Standards (VTOS) ...Read more

7. Overall solution consulting for food & beverage management software system (Enterprise Resource Planning - ERP)...Read more

8. Operations management service....Read more

II. Business Development Process

1. Restaurant set-up process

2. Feasibility study & business plan....Read more

3. Market research

4. Competition analysis (SWOT)

5. 5Ps Marketing strategy & E-marketing via SEO by sitemap, e-mail marketing software Advanced Mass Sender of USA (without server)

6. Market segmentation

7. Positioning

8. Branding strategies

9. Product & service concept development

10. Menu development for food & beverage

11. Food & beverage cost consulting, selling price and control

12. Staff recruitment

13. Media releases

14. Coordinate marketing activities

15. Direct marketing & Up-selling

16. Web & Graphic design

17. Create and implement strategic product development

III. Tools to inform rectify and implement Actions:

1. Implement food safety procedures

2. Establish and maintain a safe and secure workplace

3. Workplace hygiene procedures

4. Implementing efficient service systems –SOP

5. Health & safety security

IV. Internal Communications: tools to inform and quantify:

1. Contracts and agreements

2. Developing company culture (philosophy)

3. Implementing company policies and guidelines

4. Organizational charts

5. Job descriptions

6. Staff to do lists

7. Monitoring staff performance